Experts in

Available for new projects

Your systems,
attended to.

We're a software consultancy that tunes the systems your business runs on — sharpening NetSuite, HubSpot and the workflows that connect them, and embedding AI where it earns its keep.

01NetSuite
02HubSpot
03Sales & Ops
04Applied AI

What we do

Four practices, one operating system for your business.

We work end-to-end across the platforms that move revenue and the processes that keep operations honest. Every engagement is shaped to what you actually need — not a packaged retainer.

01

NetSuite

Implementations, rescues and optimisation. SuiteScript, SuiteFlow, saved searches, custom records, role design and reporting that finance and ops actually trust.

  • Implementation
  • SuiteScript 2.1
  • SuiteQL
  • SDF
02

HubSpot

CRM that salespeople will use. Lifecycle modelling, pipeline automation, lead routing, attribution and clean integration with the rest of your stack.

  • Sales Hub
  • Marketing Hub
  • Workflows
  • API
03

Sales & Operations

Process design before tooling. We map quote-to-cash, order-to-fulfilment and lead-to-revenue, and rebuild the parts that leak time, margin or trust.

  • Quote-to-cash
  • Order management
  • Forecasting
  • SLAs & KPIs
04

Applied AI

Practical AI inside the workflows you already run — drafting, classification, retrieval, agentic automation. Built with Claude and the right tooling, not science projects.

  • Agents & copilots
  • Document AI
  • RAG
  • Evaluation

How we work

Small team. Senior hands. No theatre.

We are deliberately compact. Every engagement is led by someone who will also write the code, tune the workflow and sit with your team on the calls that matter. You get judgement, not handover slides.

  1. 01

    Listen first

    A working session with the people closest to the process. We map what's actually happening — not what the org chart says is happening.

  2. 02

    Cut the scope

    A short, written plan: what we'll change, what we won't, what success looks like and how we'll know. No consulting decks.

  3. 03

    Ship in weeks

    Tight iterations against a real environment. You see progress every week. Decisions stay reversible until they don't need to be.

  4. 04

    Hand it over properly

    Documentation your team will read, runbooks for the integrations, a clean exit. Happy to stay on — only if it's the right call.

Delivery & governance

Setting up your development and deployment pipeline.

How customisations get from idea to live is the single biggest factor in whether they help or hurt the business. We design the workflow that lets your team move quickly without losing the controls customers, finance and auditors rely on — covering source control, environments, review, testing, deployment and rollback. And with AI now collapsing the time between "we should change this" and "it's in production", having those guardrails in place matters more than ever.

  1. 01

    Source of truth

    Every change lives in version control. Nothing is "just done in production" and forgotten.

  2. 02

    Reviewed

    Pull requests, named owners, an auditable trail. You always know what changed, when, and why.

  3. 03

    Tested

    Automated checks run before anything touches your live system. Failures stop the line.

  4. 04

    Deployed

    One pipeline pushes the change. No copy-pasting between sandboxes, no manual steps to forget.

  5. 05

    Reversible

    If something is wrong, the rollback is a button. Not a project, not a war room.

For your engineers

SuiteCloud Development Framework · Git · GitHub Actions · GitLab CI · Azure DevOps · automated SuiteScript tests · sandbox–prod parity · semantic versioning · environment promotion · branch protection · secrets management

For everyone else

Predictable releases. No surprise outages. An audit-ready history of every change. Faster onboarding for new hires. Fewer "who changed this?" conversations at month-end close.

The stack

The platforms we live in.

Deep specialism in two ERPs and a CRM, fluent across the integration layer, and serious about the AI tier on top.

erp

NetSuite

  • SuiteScript 2.1
  • SuiteFlow
  • SuiteAnalytics
  • SDF
  • Roles & permissions
  • SuiteQL
crm

HubSpot

  • Sales Hub
  • Marketing Hub
  • Service Hub
  • Operations Hub
  • Custom objects
  • Workflows & API
glue

Integration

  • Celigo
  • Boomi
  • Workato
  • Custom middleware
  • REST & webhooks
  • Event-driven sync
ai

AI & data

  • Claude
  • Anthropic API
  • Agent SDK
  • MCP
  • Retrieval & evals
  • Python · Node

About

A consultancy built for the way operations actually work.

ERP Attendant exists because the gap between a clean ERP and a working business is mostly judgement — knowing which custom field to add, which workflow to leave alone, and which manual step is hiding a real decision someone needs to keep making.

We pair that judgement with engineering. Our team writes production code in NetSuite and HubSpot, designs the integrations that hold the stack together, and builds the AI layer on top — pragmatically, with attention to cost, accuracy and the people who'll use it.

Based in the UK. Working with teams who want fewer meetings and more delivered.

Get in touch

Let's look at the bottleneck.

Tell us what's slow, what's broken, or what you want to build. We'll come back within a working day with a straight answer about whether we can help — and what the first step would look like.

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